Choosing a Snow Service Landscaper in West Hartford
When you choose a snow company, you want someone local, who is getting top ratings from your neighbors. Drive time from point A to point B is doubled when there is snow on the roads, and the risk of accidents goes way up. We maintain a tight route in West Hartford where we do all the priority customers on the way out, and all the homes for sale and people on vacation on the way back from the route. The following three subject headings encompass our approach to storm service
Communication:
Here at Trout Brook Landscaping, we take pride in meeting our prospective customer's expectations of service. Through many seasons of residential snow blowing in West Hartford, we have developed a reliable, efficient and safe system. We contact all our clients before a major storm, and discuss their needs. Some feedback we get is how it is easier to reach us than the previous landscaper.
Integrity:
We have had all sorts plowing mishaps over the years, mailbox damage, lawn damage from teh plow, impacting garage doors from teh wight of pushing snow, car accidents from town traffic light malfunctions. We always are quick to take responsibility for an accident, and accountability is a core value in our business. We understand accident's impacts on our bottom line and reputation and how to avoid accidents and minimize liability. This is why you can trust us to be unfront and honest about risks and damages if they occur.
Emergency Service:
We thrive in situations where we have to toss distractions aside and be there for our clients in storms, regardless of the weather circumstance (Snowtober) (3 ft storm of 2012) (snow banks are 7 feet high in winter of 2010) We shoulder a duty to figure things out for our customers in crisis situations. This is what we are here for! We stay in West Hartford only in the winter, and this allows us to provide responsive service.
"A Rising Tide Lifts all Boats" -Mariner's Proverb
